Wednesday, December 4, 2019

Send Email and SMS Alerts to Kiosk Employees

We are very proud to announce that we have developed a new feature where employees will be able to get Meal and Rest alerts as emails and text messages!

This is particularly useful for employees that use the Timecard Checker functionality, as they are not exactly interacting with the application all day long or are running it on their own devices.

The idea is that whatever alert was setup during the Manage Actions process when creating a Meal Period or Rest Break notification, the employee will get either an email alert or a text message, or even both if that's what you need!

Normally, when setting up those rules, employees would get the notification through the application, but since Checker users share a device, then we decided to give you more flexibility with how you can communicate with your staff and make them aware that they are eligible for a break or meal, or that they may have incurred in a violation due to missing it.

To set this up, you will need to go to the Field Workers tab and click on the employee's ID on the left:

Then, once inside the profile you will notice the following new fields:

  • Email: this section is to enter the employee's email address.
  • Notify Via Email: tick this to enable the email alerts.
  • Mobile Number: this section is to enter the employee's phone number. Make sure to start with a plus sign and enter the full number including the country code.
  • Notify Via SMS: tick this option to enable text message alerts.
In this example, the employee had both Email and SMS alerts setup, so once an alert is triggered, both notifications will be sent:

Let us know if you have any questions or comments below!

--Econz Team

No comments:

Post a Comment